T/T, PayPal, Revolut
Payment can be done with SEPA bank transaction to the
bank account opened at bank: Deželna banka Slovenije d.d.
IBAN: SI56 1910 0001 0322 697
PayPal address: firstname.lastname@example.org
Revolut business adress: email@example.com
In Slovenia it is possible to pay in Cash on delivery additional fee of 3% (minimum 3€ and maximum 10€) applies.
Shipping of products on stock in Slovenia:
Once per day usually around 14:00 we check which orders are paid and pack them and send them out via Pošta Slovenije.
Delivery via Slovenian Post:
Slovenian Post (Pošta Slovenije) delivers the shipments usually the next working day, however they reserve the right to deliver shipments within 3 working days. Local posts in Slovenia work from Monday to Friday on Saturday the post works only in some zip codes and for shipments with tracking number.
Shipping of products not on stock in Slovenia:
Shipping of products is usually fast, same or next day. In rare cases of holidays (for example Chinese New Year) the shipping can be delayed for up to two weeks, however don't worry, we will inform you of such expected delays in advance.
Shipping is always done from China except in cases where shipping from EU based warehouse is cheaper and faster. If you are lucky, you can get the parcel as fast as in 5-7 days even if you select the cheapest available shipping option.
Delivery of products not on stock in Slovenia:
It is usual for a shippment to be delivered to your address up to 30 days after shipping from China. For products of higher value the faster shipping methods are automatically applied with no extra cost.
There are some products where you can select a shipping method without the tracking number. In this case shipping can take up to 50 days. If the shipment does not arrive in this time, the amount will be refunded. With these products there is usually an option to pay few euros extra and have the tracking number available. Shipping options with tracking number are by default faster than the ones without the tracking number.
To which countries do we ship?
To all countries of European Union, Serbia, Bosnia and Hercegovina, Switzerland, USA, Canada, for orders from other countries contact us at: info (at) kitajc.com